Here are the steps to update your mobile number with TOP.ph:
Step 1:
On your home screen, tap the profile icon.
Step 2:
Tap the ‘Service’ button.
Step 3:
On the Profile Request screen, select ‘Change your mobile number.’
Step 4:
You will be directed to the Terms and Conditions. Toggle the box and tap ‘Proceed.’
Step 5:
Read the Liveness guidelines, then tap ‘Start Liveness Check.’
Step 6:
Perform a liveness check to verify your identity.
Step 5:
Once verified, you may enter your new mobile number. Then tap ‘Next.’
Step 6:
Input the code you receive at your registered mobile number.
Step 7:
A successful message that says “You have successfully changed your mobile number” will appear once you tap ‘Verify.’
Step 8:
Once you tap “Okay,” you will be automatically logged out.
Note: You can only update your mobile number after 90 days. The new mobile number will be used for all emails, newsletters, SMS, and other transaction-related activities.