Help Center

Learn more about TOP.ph, solve app problems and get your questions answered.

How to view your wallet level details
How to validate your account (KYC)
Terms of Use of Liveness Check and ID Forgery
Account Validation FAQ
Getting Started FAQ
How can I download TOP.ph on my Huawei phone
Wallet Limit
How can I create a TOP.ph account
What is TOP.ph
Account Details FAQ
How do I change my email address
How do I change my mobile number
What is my TOP.PH Account name and TOP.PH Account number
What should I do if I forgot my password?
How can I change my profile photo?
Terms & Conditions
Contact Us
How to change to seasonal themes
Data Privacy
How to delete my account
How to change my language
How to enable your Biometrics
How to Change your Password
Cash In by Wealth Development Bank
Cash In by United Coconut Planters Bank (UCPB)
Cash In by CTBC Bank (Philippines) Corp.
Cash In Direct via QRPH
Cash In Direct via Grabpay QR Code
Cash In Direct via Alipay QR Code
Cash In Direct via UnionPay QR Code
Cash In Direct via WeChatPay QR Code
Cash In Direct via Gcash QR Code
Cash In Direct via UnionPay QR Code
How to send cash from TOP to TOP user via Username
How to receive cash via mobile number with TOP.ph
Send Cash FAQ
How to receive cash via QR Code
How to send cash from TOP to TOP user via Favorites
How do you send cash from a TOP.ph user to another TOP.ph user via QR Code
How to send cash from TOP to TOP user via mobile number
How to receive cash through the sender’s phonebook
How do you send cash from TOP to TOP via phonebook
Cash Out by United Coconut Planters Bank (UCPB)
Cash Out by Tok Tok Wallet
Cash Out by SpeedyPay Inc.
Cash Out by Asenso Bank (A Rural Bank), Inc
Cash Out by Philippine Digital Asset Excange
Cash Out by PayMongo Payment Solutions
Cash Out by Pacific Ace Savings Bank
Cash Out by Ownbank
Cash Out by I-Remit Incorporated
Cash Out by Ing Bank N.V (ING)
How to pay My Philippines Airlines with TOP.ph
How to pay Zamboanga City Water District (ZCWD) with TOP.ph
How to pay Tiaong Water District with TOP.ph?
How to pay Teresa Water District (TERWD) with TOP.ph
How to pay Teresa Waterworks, Inc. with TOP.ph
How to pay Tanay Water District with TOP.ph
How to pay Tagum Water District with TOP.ph
How to pay Tagkawayan Water District with TOP.ph
How to pay Tagaytay Cit Water District with TOP.ph
How to pay Tabaco City Water District with TOP.ph
How to pay Sun Broadband with TOP.ph
How to pay Sun with TOP.ph
How to pay PLDT Prepaid Home Wifi with TOP.ph
How to pay Talk N Text with TOP.ph
How to pay SmartBro Prepaid with TOP.ph
How to pay TM with TOP.ph
How to pay Globe with TOP.ph
Transaction Limit
How to purchase digital load for Bleach Mobile 3D
How to purchase digital pins for Bingo Plus
How to purchase digital pins for Rohan Online
How to purchase digital pins for Light of Thel
How can I purchase digital pins with Astral Fable?
How to purchase digital pins for Lost Lineage
How to purchase digital pins for Nintendo e Shop
How to purchase digital pins for MU Origin 2
How to purchase digital pins for MU Archangel
How to purchase digital pins for Dragon Fall
Cash In Direct via QRPH
Cash In Direct via Grabpay QR Code
Cash In Direct via Alipay QR Code
Cash In Direct via UnionPay QR Code
Cash In Direct via WeChatPay QR Code
Cash In Direct via Gcash QR Code
Subwallet FAQ
Where can I find my sub-wallet in TOP.ph?
How can I create a Subwallet?
How can I transfer my TOP Wallet to Subwallet?
How can I transfer my Subwallet funds to my TOP Wallet?
Where can I check my Subwallet transactions history?
How can I delete my Subwallet?
How to Filter my transaction History
TOP Card FAQs
How to request TOP Card?
How to link TOP Card?
How to unlink TOP Card?
How to lock TOP Card?
How to Unlock TOP Card?
How to Change Pin?